3-Bullet Summary:

• Empathetic communication with your employees is the best way to build strong teams that are driven to achieve more.

• As a leader, it’s incredibly important to measure and mark your words very carefully. You shouldn’t give in to emotions.
• When you are passionate about what you do, it draws the world’s attention.

Podcast Quotables

“I think that the number one aspect of a leader is your ability to be mentally tough, no matter what the situation is, no matter what you’re facing.”

“My number one joy in life is to see someone work their way up from the shop floor to our front offices…I truly believe that’s my greatest legacy.”

“No matter the difficult situation you must consider a favorable outcome for all the stakeholders.”